At Exceptional Dentistry of Delaware, we strive to create a one-of-a-kind experience for our patients. It starts the moment you enter our practice for the first time and continues as long as you’re a patient with us.

Your first visit is especially important, and we want to ensure that it goes smoothly and you don’t experience stress about being in a new dental office. Here are some of the essential details you need to know about what will happen during that visit, but please don’t hesitate to call us if you have any questions.

Scheduling Your Appointment

We have two convenient options for scheduling your appointment. You’re welcome to call our Wilmington, DE dental office at (302) 797-1212 and speak to a member of our dental care team. Or, you can save a call and email us using our online scheduling request form.

Forms and Paperwork

Please be sure to bring a photo ID and any insurance cards you plan to use.

The forms you’ll need include your dental and medical history and any medications you take. You can find the paperwork you need on our forms page, and you can fill them out online to save time when you arrive for your first appointment.

Your First Appointment

If you have been visiting a dentist regularly in the past two years and your teeth are healthy, your first appointment will be with our dental hygienist. If it's been over two years since your last appointment, or you have a dental problem, we strongly recommend scheduling with Dr. Matthews and Dr. Bayley for a comprehensive evaluation.

We do our best to provide a dental cleaning on the first visit. However, if your dental needs are more extensive, or beyond what a simple cleaning can address, more time may be needed for proper diagnosis. In this case, we would schedule a subsequent visit, so we have plenty of time to devote to your teeth cleaning.  Providing the appropriate care for your unique situation is much more important to us than rushing you through a dental cleaning.

During your first visit to our Wilmington, DE dental office, we’ll start by reviewing your dental history and checking the condition of your teeth and gums. If there are problems we need to resolve, we will work with you to develop a treatment plan. We’ll review how your dental insurance benefits apply and what your approximate out-of-pocket costs might be.

Before you leave, we’ll schedule any subsequent appointments as needed.